Skip to main content

FAQ on Cordlife Circle Membership Card

We treasure you as our Cordlife Parents! We offer a Cordlife Circle Membership Card which gives you and your family more reasons to enjoy family life. Be an exclusive member and take advantage of attractive discounts and exclusive privileges when you patronise from specially selected Cordlife Circle merchant outlets.

What are the benefits ?

As a Cordlife Circle member, you will receive:

  • Regular email updates on the advancements of stem cell therapy as well as upcoming promotions and events
  • Regular E-news on stem cell therapy
  • Exclusive invitation to Cordlife Circle workshops and events
  • Birthday treats
  • Enjoy special benefits from our wide range of partner merchants rewards our most loyal with increasing exclusive advantages. To enjoy more benefits, start advocating the benefits of cord blood banking to your expectant friends now!
What are the discounts and privileges that members can enjoy?

Cordlife Card members can check the latest promotions and offers from our participating merchants.

How do I become a member?

Cordlife Circle membership is available to all Cordlife clients who are residing in Singapore. They automatically become members when their baby’s cord blood is successfully stored at Cordlife Singapore’s storage facility.

How long do I have to wait and how do I collect the card?

You may start to enjoy the privileges and discounts once the Cordlife Circle membership card is issued and sent to your mailing address around 6-8 weeks' time from your enrolment.

Are memberships transferable?

Cordlife Circle membership is intended for individual and/or for immediate family use and is strictly non-transferable. Cordlife and their merchants may at their discretion conduct membership/identity verification from time to time.

What is the cost for card replacement?

You will be charged a fee of $10.00 (exclusive of GST) or such other sum as may be determined by Cordlife from time to time for a replacement card in the event that you lost or damage your card. The Cordlife Circle membership is issued by and remains the property of Cordlife Singapore. Cordlife Singapore reserves the right, without prior notice, to decline the issue, re-issue, renewal or replacement of a membership card and to suspend or terminate the right to use the card. No Cordlife Circle member will be entitled to any payment or compensation whatsoever in respect of such suspension or termination.

What are the rights of Cordlife Singapore?

You will be charged a fee of $10.00 (exclusive of GST) or such other sum as may be determined by Cordlife

Amend, withdraw, suspend or terminate any the Cordlife Circle membership its terms and conditions associated with its use, discount & privileges offered by its partners, without prior notice and at the sole discretion of Cordlife Singapore Circumstances includes:

  1. Any abuse or attempted abuse of the Cordlife Circle membership scheme, or
  2. Failure of Cordlife client to keep up payment with outstanding invoices and/or other administrative issues.
  3. Termination of Cordlife service by client. Upon withdrawal from the membership in this Cordlife Circle Membership programme or termination of such membership, the Cordlife Circle member will cease to enjoy all privileges and benefits conferred by this Cordlife Circle Membership programme.
What are the liabilities of Cordlife?

Cordlife Singapore has in its best of its ability exercised due diligence to selecting their merchants. Cordlife shall not be responsible or liable in respect of products or services provided by merchants or any information or representations relating to such products or services nor does Cordlife Singapore endorse or guarantee the performance or quality of such services or products.

Apply to be a Cordlife Circle Merchant

Kindly send the following details to mktg@cordlife.com or call us at 6238 0808 today!
  • Your company logo
  • A short write up on your company's brand, product and services
  • The type of promotion that you are offering to our Cordlife members e.g. 15% off total purchase
  • Email address
  • Contact Number
  • Website Address
What do our merchants enjoy?
  • Be featured on our company website
  • Be featured on a rotational basis in our quarterly emails to our Clients.